A train fault is being blamed for the suspension of services between Peterborough and Ipswich today with passengers being informed that it will be suspended until further notice.
Greater Anglia announced today at 6.34am that due to the train fault the route across Cambridgeshire and Suffolk would not be running.
They said: “We apologise to all customers inconvenienced by this. We’re very sorry and would remind them to claim delay repay compensation if they’re journey is delayed by 15 minutes or more. We have made arrangements so that customers are still able to complete their journeys.
“Tickets will be accepted on Cross Country and East Midlands services between Cambridge, Ely and Peterborough in both directions. Please allow extra time for your journey.”
However, at 8.30am Greater Anglia also announced that due to a break down of one of its new trains at Elmswell there would be disruption via Cambridge too but that was resolved by noon.
The train service have not yet specified what the fault is between Peterborough and Ipswich but disruption is expected to last throughout the day.
Meanwhile, Greater Anglia said that the problem has been resolved concerning the new units not being able to stop on journeys at Elmswell and Kennett.
A spokeswoman said: “The trains are now able to stop at Elmswell, as we said last week it was only temporary that they would not be stopping there. They are now able to stop at all stations on the Ipswich Cambridge line.”
Last week they said the problem was because the software system that only opens doors next to the platform was not up and running.