Advice to people if they lose their electricity supply during Storm Ciara

Advice has been given to people who suffer a lose their electricity supply as a result of damage from Storm Ciara.

The high winds are set to continue throughout the rest of today and tomorrow with bursts of heavy rain set to sweep across the area.

The electricity network is built to be resilient but extreme weather can damage overhead power lines resulting in some customers losing their electricity supply.

Where this happens UK Power Networks said that staff work to restore power as quickly and safely as possible and they have organised for additional staff in their contact centre and more engineers on the ground to be available to help customers whose electricity supply might be affected by the predicted weather.

There area regular updates on the website<> and social media @UKPowerNetworks throughout this period.

Anyone experiencing a power cut should:

* Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)

* Visit<> for the latest updates

* Visit<> and type in their postcode to view our live power cut map

* Tweet @ukpowernetworks to report a power cuts or to receive updates

Michael Horwood, the company’s Public Affairs Manager, said: “We advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.

“We provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website:<>”


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