Bury St Edmunds based Funeral Directors, Armstrongs Independent Family Funeral Service have put out a message of reassurance and guidance to families with regard to their operating procedures during the current Covid -19 crisis. The message was put out on social media within the past 24 hours.
To all our friends, followers & families.
We want to reassure you all that we are very much still here, operating, and available 24 hours a day, 7 days a week.
But to protect our team, and to help reduce any risk we need to close our reception. We are on site at work as normal, but please call ahead to make an appointment should you need to. Please do not come without an appointment.
Should you need to drop any paperwork off please use the letterbox, or call ahead to organise leaving anything larger with us.
We have procedures in place that will ensure we can still arrange a funeral with you even if you are self-isolating or affected by Covid-19. We are able to offer phone, email and video meetings which we strongly urge people to consider at the moment.
We like to think we are far more than just a funeral directors, we’re a big part of our community and we provide a vital service and despite all what is going on at the moment we need to be healthy to continue to ensure funerals can go ahead with consideration for the health and wellbeing of our families, our team and the families we are looking after.
Thank you for your understanding at this difficult time. If anyone has any queries, please send us a message, email firstname.lastname@example.org or call us on 01284 723889.
Nick & Davina Armstrong
Armstrongs Independent Family Funeral Service