Abbeygate Cinema complex to reopen in just over a week’s time while restaurant opens up

The Abbeygate Cinema is getting set to open next weekend with a selection of films while its No.4 Restaurant is set to open tomorrow, Saturday, July 4.

A programme of the titles is set to be revealed in the next few days and are to include hits of the last few years and audience requests.

A number of safety measures have been introduced at the complex in Hatter Street, Bury St Edmunds.

They include a ‘concierge’ service who will greet customers for restaurant and cinema at the entrance door to assist with directing people to the right part of the building and they will also take details to support the NHS Track & Trace service.

Customers watching films should arrive no more than 15 minutes before the show start time to ensure a smooth transition through the building and upstairs to the toilets and screens; hand sanitiser will be readily available throughout the building and a dedicated hand wash point has been installed so people can wash their hands without having to visit the toilets; cleaning programmes have been introduced to clean and sanitise the regular touch points such as handrails and door pushes etc throughout the building; and protective screens have been introduced at the box office/kiosk and bar serving points.

Other measures include employee and customer areas arranged and managed to encourage and maintain social distancing within the cinemas. This will include extra staff on duty to assist and direct people, floor markings to help queueing, and a one-way system to help route customers around the building.

A queuing system utilising the upstairs function room, will be introduced so customers can safely queue for the toilets before and after a film showing.

A spokesman for the cinema said: “Due to the constricted nature of some of the transit spaces upstairs, staff and customers will be required to wear a face mask in these areas. This will not be necessary on the ground floor.  Customers are welcome to wear their own – one can be provided if you don’t have one.  Once you are at your cinema seat, or back downstairs, you can remove your face mask.

“To allow social distancing inside of our cinema screens, we are implementing a new dynamic allocated seating system which will ensure a safe distance between customers from different households.

“Film start and end times will be more greatly staggered than normal to allow customers to enter and exit without crossing paths with customers going in or out of other screens. Additional cleaning time will also be added to ensure a full clean and sanitisation process can be conducted between films.

“Tickets can be purchased in person, but we would strongly encourage all customers to book in advance to help maintain the correct social distancing measures. Cash will not be accepted for in-person sales.”

For more details go to the website at

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