Flooding closes Glasswells store in Bury St Edmunds

Glasswells have closed their store in Bury St Edmunds because of flooding that caused a large amount of damage.

Staff said they had seen “nothing like it in our 75-year history” – and that they will now to hold a clearance sale of stock affected after mopping up the flooding yesterday (Sunday, August 16).

It was forced to close at 4pm after gallons of rainwater overflowed from the drainpipes and came crashing down through the roof.

Some customers stayed to help staff move furniture when the flood started at the store in Newmarket Road, while the rest were quickly evacuated as the water rained down from the ceiling.

Customers who had ordered furniture before Sunday afternoon will not be affected, as the Glasswells’ main distribution warehouse is located on the other side of the town and escaped flooding.

The store will be releasing further information about the reopening and flood damage clearance sale via its social media accounts and website.

Firefighters from Bury St Edmunds responded to three flooding reports between 4.30pm and 6.30pm, while crews from Wickhambrook, Ixworth and Newmarket were mobilised to other incidents in the county throughout the afternoon.

In a statement released by the store they said: “We want to take this opportunity to thank all of our customers who assisted us in store yesterday, moving furniture and helping our staff out; we are very grateful.

“Also, an extended thank you to all of our staff who stayed late yesterday, or came in on their day off to help out, and are doing the same today. Times like this show what a dedicated and loyal team we are lucky to have at Glasswells.”

Although shopper can’t visit the store as yet they will be able to shop online, over the phone, or visit one of our other stores.

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Flooding closes Glasswells store in Bury St Edmunds

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