Almost £19.5m of grant support paid out to West Suffolk businesses

Close to £19.5m in business support grants has been paid out so far by West Suffolk Council to help close to 1,657 businesses survive the Covid19 crisis.

The council has redeployed staff and continues to make grant payments to businesses a priority. It had a rota of staff working over the Easter weekend and is processing payments daily as more businesses return their forms.

Where it has struggled to contact some businesses by phone or email, it has searched on social media and in many cases established contact.

One of the businesses which has received its grant is Pest Solution, in Bury St Edmunds.

Elodie Limer, director at Pest Solution, said: “We were amazed at how simple, quick and easy getting the Small Business Grant was. The grant will make such a difference to us and ensure that we can continue serving the local community going forward.”

Businesses who think they are eligible for either for the Small Business Grant Fund and the Retail, Leisure and Hospitality grants but who haven’t been contacted can now check their eligibility on the council’s website and complete an e-form so contact and payment can be made. This is available at

Leader of West Suffolk Council John Griffiths said: “We know how anxious businesses are to get this support as quickly as possible and have made getting this grant to them, alongside £34m of rate relief support, a priority. We have had much appreciated feedback from many firms receiving the grant recognising the tremendous efforts that our West Suffolk Council staff have made to contact businesses and make payment as swiftly, and as simple, as they possible can.”

Alongside the grant support, the council has set up a dedicated Covid19 support for business web page which it is regularly updating, directing businesses to the various support that is available. The webpage includes contact details for the economic development team should business need advice.

This can be viewed at

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